FAQ


<span class="colour" style="color:rgb(0, 0, 0)">**2020 Fall FAQ**</span> <span class="colour" style="color:rgb(0, 0, 0)">**Will the students be inside or outside?**</span> <span class="colour" style="color:rgb(0, 0, 0)">For warmer days, The Art Garage will have our bay doors open and kids will be both inside and outside.  This allows us to properly social distance and keep desks and students 6ft apart with our smaller class sizes.  </span> <span class="colour" style="color:rgb(0, 0, 0)">In the fall and winter, The Art Garage will even more significantly decrease the class sizes to accommodate keeping desks 6ft apart while holding classes inside.  Whenever weather allows, the bay doors and outside space will be utilized. </span> <span class="colour" style="color:rgb(0, 0, 0)">**What if you encounter bad weather outside?**</span> <span class="colour" style="color:rgb(0, 0, 0)">If there is bad weather outside, we may need to delay the class start time or cancel class if we are not able to properly keep kids at 6ft or more apart. We will notify you via phone and email ASAP if we encounter this. </span> <span class="colour" style="color:rgb(0, 0, 0)">**How is your organization following social distancing?**</span> <span class="colour" style="color:rgb(0, 0, 0)">The Art Garage is following social distancing by keeping students that are not living in the same household at least 6ft apart.  We have designated paint spots for story and snack time that are properly spaced out. Individual desks are pre measured out to also be 6ft apart from one another. Whenever possible staff are also maintaining a distance of 6ft from students and other staff. We ask that you inform your child that friends need to also maintain a 6ft distance even if they have been in the same 'quarantine pod' to set the distancing example and ensure the safety of all students in class. </span> <span class="colour" style="color:rgb(0, 0, 0)">**Can you tell me more about your current cleaning protocol?**</span> <span class="colour" style="color:rgb(0, 0, 0)">The Art Garage is using guidelines and cleaning solutions put out by the CDC. Each room is set up with a proper mixed cleaning solution, rags and gloves.  Cleaning of high touched surface areas is done every hour. Cleaning of classrooms is done at the end of each class, including desks, cubbies, materials and mopping. Hand washing is done before and after snack time and multiple times throughout class as needed or switching materials. </span> <span class="colour" style="color:rgb(0, 0, 0)">**Are art materials being shared?**</span> <span class="colour" style="color:rgb(0, 0, 0)">We are keeping shared art materials at an absolute minimum.  Students will have bags or bins of art supplies that will be theirs for the duration and length of classes. If materials need to be shared they will be disinfected before and after a student is using it. </span> <span class="colour" style="color:rgb(0, 0, 0)">**How is The Art Garage providing proper hygiene throughout the classes?**</span> <span class="colour" style="color:rgb(0, 0, 0)">Increased hand washing and hand sanitizer readily available.</span> <span class="colour" style="color:rgb(0, 0, 0)">**What if a child gets sick while at The Art Garage?**</span> <span class="colour" style="color:rgb(0, 0, 0)">The child will be isolated from other students and will be with two staff members.  Parent or emergency contact will be contacted for immediate pick up. </span> <span class="colour" style="color:rgb(0, 0, 0)">**What if a child has a fever?**</span> <span class="colour" style="color:rgb(0, 0, 0)">If your child has a fever of 100.4 or higher they will not be able to attend class. </span> <span class="colour" style="color:rgb(0, 0, 0)">**What if a staff member is sick?**</span> <span class="colour" style="color:rgb(0, 0, 0)">Art Garage staff will have their temperatures taken and will answer a health survey daily.  If staff are sick or do not pass the temperature check or health survey, they will be sent home. </span> <span class="colour" style="color:rgb(0, 0, 0)">**Can I travel internationally or nationally and still attend your classes?**</span> <span class="colour" style="color:rgb(0, 0, 0)">Travel can be a high-risk activity for COVID-19. The Art Garage has an on-call physician, as recommended by Denver's reopening guidelines, that will be consulted based upon where and when you have traveled. In most cases out of state travel will result in a 14 day quarantine before class' first day to help prioritize the safety of our students and staff. </span> <span class="colour" style="color:rgb(0, 0, 0)">**Do kids have to wear masks?**</span> <span class="colour" style="color:rgb(0, 0, 0)">Yes. All students 3 years old and above are required to wear a mask whenever possible.  Students will be able to take off their masks during snack time, when we will be sitting 6ft apart.  The Art Garage has masks available in a variety of sizes if you do not have a mask for your child.  These masks are available for a suggested donation of $9 and have been recommended by some of our families with young children: </span>[<span class="colour" style="color:rgb(17, 85, 204)"><u>https://faceforward.shop</u></span>](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffaceforward.shop%2F&data=02%7C01%7C%7C1c37082ffb844646855b08d7f2eb41e6%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637244964541456705&sdata=sIhvsKErq93AgvyQE1x6w5FMVlMAW8gcZX85CSbt5LY%3D&reserved=0)<span class="colour" style="color:rgb(0, 0, 0)">.  You can watch more about the details of the mask performance here:</span> [<span class="colour" style="color:rgb(17, 85, 204)"><u>https://www.youtube.com/channel/UCOr1aySsHSseD-CCQbjpAUA</u></span>](https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCOr1aySsHSseD-CCQbjpAUA&data=02%7C01%7C%7C1c37082ffb844646855b08d7f2eb41e6%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637244964541466684&sdata=JrEK09l%2BHwAfCZsEGLFMD3i%2BR%2Bo7DxpcoeKlljRG9yE%3D&reserved=0) <span class="colour" style="color:rgb(0, 0, 0)">.</span> <span class="colour" style="color:rgb(0, 0, 0)">**What if my child will not wear a mask?**</span> <span class="colour" style="color:rgb(0, 0, 0)">Students will not be able to attend class if they can not wear a mask.  </span> <span class="colour" style="color:rgb(0, 0, 0)">**Do I need to pack a snack and water?**</span> <span class="colour" style="color:rgb(0, 0, 0)">Yes. Please pack a snack and water bottle for your student(s) each day of camp.  The Art Garage will not be providing snack in order to keep our students as safe as possible.  If your student is enrolled in a full day class (the morning and afternoon class), please pack a lunch for them to eat in between classes as well. </span> <span class="colour" style="color:rgb(0, 0, 0)">\*\*Can we carpool with another family to class? \*\*</span> <span class="colour" style="color:rgb(0, 0, 0)">Yes, carpooling is not an issue for pick up and drop off. Please note that only siblings will be able to sit close together in class. Friends will adhere to the 6ft social distancing in our classroom no matter if they are in the same quarantine pod. </span> <span class="colour" style="color:rgb(0, 0, 0)">**What should my child wear?**</span> <span class="colour" style="color:rgb(0, 0, 0)">Please dress your child to get messy, as not all paint we use in class comes out of clothing.  The Art Garage does have clean and sanitized (though previously used) smocks available for kids if you notify us you would like us to use one.  We also have new Art Garage shirts available in a variety of sizes for a suggested donation of $10 each.</span> <span class="colour" style="color:rgb(0, 0, 0)">**I do not want my child to attend, how do I cancel my registration? What are my options in regards to a refund?**</span> <span class="colour" style="color:rgb(0, 0, 0)">The Art Garage has a strict no refund policy. Please call us at 303-377-2353 for transfer, donation and replacement options. </span> <span class="colour" style="color:rgb(0, 0, 0)">**Can my child transfer into a different class than what we registered for?**</span> <span class="colour" style="color:rgb(0, 0, 0)">Yes, we are able to transfer your child to a different class if space allows.  Space is very limited this fall so please call us ASAP to transfer your child to another class at 303-377-2353. </span> <span class="colour" style="color:rgb(0, 0, 0)">**Can my child sign themselves in and out of class?**</span> <span class="colour" style="color:rgb(0, 0, 0)">Yes, if you complete a drop off/pick up waiver for your child and they are 9 years old or older.</span> <span class="colour" style="color:rgb(0, 0, 0)">**My child is sick, do I lose the money from my registration?** </span> <span class="colour" style="color:rgb(0, 0, 0)">If your child is sick it is important that they stay home to help keep our community safe.  We will do our best to adjust your child’s registration to another class where space allows or make sure they have what they need to complete the class project.</span> <span class="colour" style="color:rgb(0, 0, 0)">**Can I give or sell my registration to a friend?**</span> <span class="colour" style="color:rgb(0, 0, 0)">Yes. A sale or gift of your registration to a third party is permitted. The Art Garage MUST be notified of any changes to your registration and the purchaser or recipient of your registration must create an account on The Art Garage’s website if they do not already have one. You can create an account</span> [<span class="colour" style="color:rgb(17, 85, 204)"><u>HERE</u></span>](https://artgaragedenver.com/signup)<span class="colour" style="color:rgb(0, 0, 0)">.</span> <span class="colour" style="color:rgb(0, 0, 0)">**I would like to speak to someone regarding protocol.  Who can I speak with?**</span> <span class="colour" style="color:rgb(0, 0, 0)">Please call us at 303-377-2353 and we are happy to answer any questions. </span> <span class="colour" style="color:rgb(0, 0, 0)">**My child is registered with a friend and in the same social circle/quarantine pod, can they sit together in class?**</span> <span class="colour" style="color:rgb(0, 0, 0)">No.  You can inform administration of children in the same social circle/quarantine pod, but in order to keep social distancing amongst peers all student’s desks will be separated and students will sit 6 feet apart. Other children will have friends in the class or be making new friends and we have established this protocol for the safety of every child, child’s family, staff and staff’s family along with the general community. If there are siblings in the class that live in the same household they will be able to sit together if they choose.  </span> <span class="colour" style="color:rgb(0, 0, 0)">**I have children in different age groups.  Can we combine them into the same class?**</span> <span class="colour" style="color:rgb(0, 0, 0)">Yes, we are working with families to consolidate siblings in the same household into one class expanding our age range within each group.  Our instructors will adapt lessons as needed to accommodate the ages in the classroom. Siblings will be able to sit together in class and support one another if they would like.</span> <span class="colour" style="color:rgb(0, 0, 0)">**What will happen if The Art Garage needs to close as a health precaution?**</span> <span class="colour" style="color:rgb(0, 0, 0)">Beginning August 22nd, 2020: </span> <span class="colour" style="color:rgb(0, 0, 0)">We will continue to uphold our no refund policy. When registering for a class you are accepting this class may move to a virtual platform. It is our goal to continue to provide in person classes, but health and safety for staff and participants is our top priority. Under the discretion of The Art Garage this class could transition to virtual meetings as necessary. You will be notified if this change needs to happen as soon as possible. No refunds or credits will be given in place of classes moved to virtual platforms.</span> <span class="colour" style="color:rgb(0, 0, 0)">**Will The Art Garage be hosting art parties or private events?**</span> <span class="colour" style="color:rgb(0, 0, 0)">Unfortunately, at this time due to the extra health precautions The Art Garage is taking and limiting our staff, students and people entering our building we will not be offering in person parties for children or adults. We are in the process of finalizing virtual party and private event options. Please give us a call if you would like to discuss these options, 303-377-2353. Thank you! </span> <span class="colour" style="color:rgb(0, 0, 0)">**Will The Art Garage travel offsite for classes this fall?**</span> <span class="colour" style="color:rgb(0, 0, 0)">Unfortunately, The Art Garage will not travel to offsite programming to help decrease exposure for students and staff. The Art Garage will not have a traveling teacher option for families.</span> **When will your Fall 2020 classes be available for registration?** They are open for registration through October. We will release classes two months in advance. **Will you be holding classes in the Fall of 2020?** The Art Garage will hold a more limited number of classes in the fall depending on space and safety for all students and staff. All fall classes will have the possibility of moving to a virtual platform conducted at the same date and time as the original in-person class. (With the exception of Toddler classes) **If my class moves to the virtual platform what days and times will the class be held?** All classes will remain at the same dates and times as previously scheduled. We will send all students virtual links for the updated class. **Will “Artsy Tots” (Toddler Classes) possibly move to a virtual platform?** No, since our toddlers are so young and our toddler exploratory art classes are very hands-on this makes the transfer to virtual very difficult. The Art Garage staff has taken all lessons and recipes and turned them into an ‘At Home Kit’ available for all registered Tots to pick up. The Art Garage will coordinate these pick ups at your convenience. **What virtual platform do you use? Is it safe?** The Art Garage has a Zoom Pro account that only lets the Host welcome invitees into all meetings and is very secure. If you have any questions about Zoom practices at The Art Garage you can always give us a call. **Can I use Zoom on my phone, laptop or tablet?** You can download Zoom on any smartphone or tablet. If using a computer you can visit [www.zoom.us](http://www.zoom.us/) and sign in or sign up. Although we are fairly new to the platform you can call us if you have any questions if needed. **How do I get materials for my class if it is moved to the virtual platform?** The Art Garage will provide a list of materials catered to each specific class for you to purchase or have on hand if the class does move to the virtual platform. **Can I receive a refund if my class is moved to virtual?** The Art Garage has a strict no refund policy. We will not refund for a class that moves to virtual. By signing up for the Fall 2020 classes you are acknowledging that it is a possibility for the class to not be held in person and that The Art Garage will notify all students of this change as soon as possible. <br> <br>